You will see the same counsellor, weekly, at the same time and place. Each session will last 50 minutes. Your counsellor is not usually the one you met with for your initial consultation. Your counselling session is held for you each week, therefore if you are unable to attend you will be expected to pay for the missed sessions.

All of our counsellors are managed and supervised by South Bucks Counselling Service and abide by the British Association for Counselling and Psychotherapy Ethical Framework. Many of our counsellors are qualified, while others may be completing their training at an accredited place of study.  Everyone works to the same high standards.

We offer up to 24 weeks of one-to-one counselling.

Either at South Bucks Counselling, The Cottage Behind the Hub, High Wycombe, or by video link

This depends on your availability which we will discuss at your initial consultation meeting. There may be a short wait before you are offered an initial consultation meeting.  Once you have had your initial consultation meeting we would hope to be able to offer you on-going counselling within 4 weeks.  Evening appointments are available, but these are in high demand and counselling is not available at weekends.

South Bucks Counselling is a registered charity (No. 1095554) and its main aim is to make quality, affordable counselling available to the local community. We receive no NHS funding and sessions are subsidised through grants from charitable trusts, donations and fundraising.  We also rely on the fees we charge people using our service.  For this reason the fees for counselling are discussed with you at your initial consultation meeting..

In the first instance this should be discussed with your counsellor as it maybe related to the issues you have brought to counselling. If you feel uncomfortable doing this you can contact South Bucks Counselling enquiries@southbuckscounselling.org to explain your concerns. If you are still unhappy then SBC has a formal complaints procedure.

The conversations between you and your counsellor are confidential and this information is not shared outside the agency. If we had concerns about your well being we would discuss this with you and obtain your permission to discuss with your medical healthcare professional. In some exceptional circumstances, where there might be an immediate concern about risk associated with your physical or mental health, your counsellor may need to contact your medical healthcare professional for your own safety.  You would be kept informed at every step.